How do you tackle a problem that isn’t visible or clearly defined? One many refuse to acknowledge is even a problem in the first place? And one which affects more than 600,000 people every year? In 2010, Christopher Schrader joined forces with students in Hong Kong and embraced the challenge, organising the first 24 Hour Race to confront modern slavery. The result? The first ever law in India banning a trafficking channel.

In a world of digital transparency, having a competent customer service team makes for a make-or-break situation. Having the right training from the start is not only crucial for customer satisfaction and retainment, but also builds positive morale for your team since positive feedback only feeds positive performance. 

Passion is a notion that’s often overrated, as we place too much emphasis on it being the foundation of our happiness and livelihood, leaving many of us feeling unfulfilled or questioning the path we chose, as it’s not seen as our ‘life’s passion’. But this is not to say that having a passion is not important because we should fill our time with something that feeds purpose into our lives, whether it's a career or hobby. 

When you hear the word persuasion, an abrasive 60s salesman or a Disney villain maybe comes to mind. Contrary to the stereotypes we usually associate with persuasion, such as manipulation or even coercion, it's simply defined as the act of convincing someone to do something that’s mutually beneficial. 

While the art of persuasion may take years to master, we’re here to share some basic practices you can start incorporating into your daily negotiations, so you can work towards the best outcome for all parties. 

It’s that time of year again. Everyone you know is sniffling and coughing, prompting you to smother yourself in hand sanitiser in the hopes you’ll come out the season sickness-free. During flu season, offices are unfortunately breeding grounds for germs. While we can’t avoid going to work altogether, there are ways to protect yourself and minimise the likelihood of catching a bug. Keep reading below! 

Video content marketing is one of the most powerful forms of digital marketing out there, and the need for any marketer to know their way around the platform is an understatement. Also, in spite of all the trash content on Youtube, the platform can be a great resource for learning new skills, sharing knowledge, and inspiring new ideas.

I’m sure I’ll be getting a lot of backlash for saying this, but I think still images are dying. Yep, I said it. I think our grandchildren will be more familiar with moving imagery than photographs. Whether or not you agree, it’s impossible to deny the dramatic rise of GIFs and video content online. Considering the significant role video marketing on social media plays in our overall consumption of paid advertising, it would indeed be foolish to not incorporate this form of media in your overall strategy. 

In the past couple of decades, life coaching has emerged as a widely known profession. Life coaches, broadly defined, work with individuals to identify and address challenges and opportunities in their life from an unbiased point-of-view. The issues they work through can concern relationships, career, family, or anything else that’s hindering the person’s quality of life.